Refund policy

Last Updated: July 17, 2026

Thank you for shopping with Rewayat Jewellery. Customer satisfaction is important to us.

Returns

We accept returns only if:

• You receive a damaged, defective, or incorrect item.
• You contact us within 48 hours of receiving your order.
• The item is unused, in its original packaging, and with all tags intact.

Refunds

• Once your return is approved and inspected, your refund or replacement will be processed.
• Refunds (if applicable) will be issued according to the original order value.
• Shipping charges are non-refundable unless the error was on our part.

Non-Returnable Items

For hygiene and quality reasons, we do not accept returns or exchanges for:

• Used or worn jewellery.
• Items damaged due to improper handling.
• Sale or clearance items (unless received damaged or incorrect).

If you have any questions, please contact our customer support team.